ANA’s ‘Universal MaaS’: a mobility service tailored to travelers’ needs
※This is a machine-translated text of the original article.
Airline ANA, Keikyu Corporation, Yokosuka City and Yokohama National University announced that they would begin collaboration toward social implementation of mobile services Universal MaaS (*1).
Universal MaaS is a service that allows users to move comfortably and without stress, including those with disabilities, the elderly, and foreign visitors to Japan.
In addition to providing users with information on public transportation fares, operating and operating conditions, and barrier-free transit routes, this system realizes a seamless mobile experience by sharing real-time location information and the details of assistance required by traffic operators, local governments, and universities.
The four parties started a joint industry-academia-government project in June 2019.
Regarding the movement from Haneda Airport No.2 terminal to Yokosuka Museum, demonstration experiments using “apps for users” and “apps for service providers” under development were repeated, and prototypes of Universal MaaS reflecting the views of both wheelchair users and service providers were constructed.
The user app is a barrier-free transit route navigation system for wheelchair users who need assistance when moving. It can search routes from airports to destinations and check route guidance for airports, station premises, and the vicinity of facilities.
In addition, the app for service providers can view location information and attribute information for users who need assistance.
In addition, it is designed to notify users that they have approached airports, stations, and facilities using an app.
(*1) MaaS refers to “Mobility as a Service”.
Original Text: https://ampmedia.jp/2020/02/07/ana-11/