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Rakuten Mobile launches a ‘used smartphone trade-in’ service

※This is a machine-translated text of the original article.

Rakuten Mobile Inc has renewed its mobile phone purchasing service and started offering the “smartphone trade-in service”, which is a used smartphone trade-in service.

The service allows users to sell used smartphones that are no longer needed by applying for trade-in via a designated website.

After the application is made, the user confirms the result of the postulated assessment conducted online and sends the product in a designated kit delivered from Rakuten Mobile.

After this assessment of the product using Rakuten Mobile, the trade-in price is formally determined, and the trade-in amount is paid after the approval of the user.

Payments for the trade-in amount are made using Rakuten Group’s online electronic money Rakuten Cash.

In addition to purchasing smartphones handled by Rakuten Mobile and paying monthly usage fees, Rakuten Cash can also be used for payments of such Rakuten Group services as the Rakuten Market and Rakuten Travel, and also for payments at retail stores such as major convenience store chains, drug stores, restaurants, and apparel stores using the smartphone app Rakuten Pay.

Rakuten Mobile has been offering “terminal purchase service” until now, but in response to the growing demand for used smartphones in Japan, it has expanded its service as a “smartphone trade-in service” this time.

The Rakuten Group also aims to meet the diverse needs of users by deploying Rakuten’s Rakuma flea market app, such as the Rakuten official used smartphone shop, which sells used smartphones.

Original Text: https://ampmedia.jp/2020/01/27/rakuten-10/

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