Rakuten Wallet: a new cryptocurrency app with AI customer service

※This is a machine-translated text of the original article.

On March 2 2020, Rakuten Wallet Inc announced that it would launch Rakuten Wallet, a cryptocurrency transaction service, in June 2020.

The company plans to provide a smartphone app that allows users to trade cryptographic assets (virtual currencies) without choosing a location.

Fees for opening accounts are free, and the company says it has an AI-enabled automatic response chat service that allows customers to make inquiries at any time.

The company also says that its assets under custody are highly secure because they are managed in an offline environment, in principle called cold storage.

The company will begin accepting applications for opening new accounts on April 15.

Original Text: https://ampmedia.jp/2020/03/02/rakuten-walet/

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