※This is a machine-translated text of the original article.
Japan Airlines (JAL Group) announced that it would introduce “New Distribution Capability” (NDC), a new system for flight ticket booking data handled between the airline and travel agencies.
Initially, the company intends to use NDC system via Travel Fusion (*2), an online travel content aggregator (*1).
In the future, it will expand sales using NDC standards by directly connecting with multiple other content aggregators, GDS (*3) such as Amadeus, which is responsible for aggregator functions, and travel companies, which actively utilize NDC.
NDC system allows service personalization, helping to meet customers’ needs more efficiently.
By increasing the speed and capacity of travel companies worldwide and transmitting and receiving data, the company says it will create an environment where content such as photos and videos on Japan Airlines web site can be displayed on travel companies’ websites.
In addition, the NDC standard is open to the public and data coordination with other industries is easy, so users are considering applying the NDC standard to a MaaS where all means of transportation, including air transportation, can be used by one-stop in the future.
(*1) Intermediaries that connect airline systems and travel company systems using NDC
(*2) IATA NDC certification, with over 32 NDC full-service carriers, over 40 travel companies, and numerous meta-searches and support contracts
(*3)Global Distribution System: booking system for travel companies that can book tickets for international flights and handle travel services such as hotels and rental cars.
Original Text: https://ampmedia.jp/2020/02/07/jal-8/